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Get Assistance With Your Utility Bills

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If you’re struggling to pay your energy bills, don’t lose hope. There are government and community-based organizations that can help you get back on your feet. Here are some important things to keep in mind in terms of assistance eligibility:

  1. Assistance is typically offered on a one-time basis and is not a long-term solution.
  2. Different organizations cater to specific communities and have different focuses, so be sure to research the organizations that are available in your area.
  3. To be eligible for assistance, you usually have to be the account holder of the utility service.
  4. Some organizations may require you to have received a disconnection notice before they can provide you with assistance.
  5. Requirements and availability of assistance may vary based on where you live and the organization you’re seeking help from.

With a bit of research and effort, you may be able to find a solution that can help you get back on track. You may also visit the ucahelps website for a more comprehensive list

List of Agencies Offering Assistance

Alberta Seniors – Special Needs Assistance Program
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Alberta Seniors – Special Needs Assistance Program

1-877-644-9992  (780) 644-9992 (Edmonton)

  • Utility arrears coverage available for each utility (Water, Electricity And Gas) once every 3 years.
  • Applicant must be the utility account owner and,
  • Applicant must have a disconnection notice in their name from the utility company.

1-877-644-9992  (780) 644-9992 (Edmonton)

  • Utility arrears coverage available for each utility (Water, Electricity And Gas) once every 3 years.
  • Applicant must be the utility account owner and,
  • Applicant must have a disconnection notice in their name from the utility company.

Alberta Seniors and Housing – Direct to Tenant Rent Supplement Program
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Alberta Seniors and Housing – Direct to Tenant Rent Supplement Program

780-422-0122 (Edmonton) 403-297-7453 (Calgary)

  • A subsidy paid directly to An eligible tenant to assist with their rental cost.
  • Applicant must meet the 2014 Core Need Income thresholds and citizenship requirements.
  • Priority for assistance is based on those in greatest need first.

780-422-0122 (Edmonton) 403-297-7453 (Calgary)

  • A subsidy paid directly to An eligible tenant to assist with their rental cost.
  • Applicant must meet the 2014 Core Need Income thresholds and citizenship requirements.
  • Priority for assistance is based on those in greatest need first.

Alberta Works or Alberta Supports
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Alberta Works or Alberta Supports

1-877-644-9992

  • Provides emergency needs allowance.
  • Also provides one-time utility assistance with disconnection notice (may assist second time but requires repayment). Deposits/reconnection fees are assessed separately.
  • View a list of Alberta supports offices on Alberta works website.

1-877-644-9992

  • Provides emergency needs allowance.
  • Also provides one-time utility assistance with disconnection notice (may assist second time but requires repayment). Deposits/reconnection fees are assessed separately.
  • View a list of Alberta supports offices on Alberta works website.

Bissell Centre – Community Bridge Program, Edmonton
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Bissell Centre – Community Bridge Program, Edmonton

(587) 400-7999 (Edmonton)

  • The community bridge program provides individuals who have received a disconnection notice, access to funds to pay overdue utility bills,
  • Supports in negotiating with their landlord/utility company and assistance to find and apply for any benefits or grants they may be eligible for.
  • Applies to Edmonton residents only.
Online application is required.

(587) 400-7999 (Edmonton)

  • The community bridge program provides individuals who have received a disconnection notice, access to funds to pay overdue utility bills,
  • Supports in negotiating with their landlord/utility company and assistance to find and apply for any benefits or grants they may be eligible for.
  • Applies to Edmonton residents only.
Online application is required.

Bow West Community Resource Centre, Calgary
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Bow West Community Resource Centre, Calgary
403-216-5346 (Bowness office),   403-374-0448 (Ranchlands office)
  • The centre works with people who live in Northwest Calgary, connecting individuals and families in need with support, referrals and educational programs.

403-216-5346 (Bowness office),   403-374-0448 (Ranchlands office)
  • The centre works with people who live in Northwest Calgary, connecting individuals and families in need with support, referrals and educational programs.

Canadian Forces Personnel Assistance Fund – Financial Distress Program
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Canadian Forces Personnel Assistance Fund – Financial Distress Program

1-888-753-9828

  • Provides assistance through grants and loans to serving and former Canadian forces personnel when warranted by distress or other qualifying circumstances.

1-888-753-9828

  • Provides assistance through grants and loans to serving and former Canadian forces personnel when warranted by distress or other qualifying circumstances.

Calgary Urban Project Society (CUPS)
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Calgary Urban Project Society (CUPS)

403-221-8780

  • The society assists with utilities payments.
  • A disconnection notice, 90 day worth of bank statements, two pieces of ID, and a proof of income are required from applicants.

403-221-8780

  • The society assists with utilities payments.
  • A disconnection notice, 90 day worth of bank statements, two pieces of ID, and a proof of income are required from applicants.

Grande Prairie Friendship Centre
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Grande Prairie Friendship Centre

587-297-9500

  • Provides assistance to people in immediate risk of evictions due to utility arrears.
 

587-297-9500

  • Provides assistance to people in immediate risk of evictions due to utility arrears.
 

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